Duty Manager
Wangaratta RSL is seeking expressions of interest for an experienced full-time Duty Manager to join our growing community orientated club. This position has opportunity for growth and development with the role entailing a front line ‘hands on‘ approach to service operations whilst assisting the leadership team in delivering the Clubs strategic objectives.
- Full-time position
- Great training and career development
- Be a part of a well-established brand.
- Rotating roster including a 4-day weekend monthly.
As a Duty Manager, you will assist the senior management team in the day-to-day operations of the club. Reporting to the Operations Manager, duties will include:
- Ensuring exceptional customer services standards, and in turn, having the ability to mentor your team in providing these same standards
- Be meticulous in following the Clubs Procedures
- Ensuring compliance with club policies and also government regulations at all times
- Be hands on in your role. This is not an office job.
- Managing staff on a day-to-day basis and leading by example
It’s all about your personality! Bubbly and energetic, we’re looking for someone who can bring a positive spark to our team! The following attributes are essential:
Has a passion for the industry
Possesses exceptional customer service and presentation skills
Thrives under pressure
Demonstrate solid Bar, Bistro, Gaming
Current RSA essential, Gaming License essential, RSG, Driver’s license, First Aid and TAB Accreditation or willing to obtain.
Excellent cash handling and understanding of compliance
Ability to manage and implement company policies and procedures
Leadership skills to support the senior management team.
Excellent problem and conflict resolution skills
Present ideas and feedback to the senior management team
Must be available days and nights including weekends and public holidays.
Be able to manage autonomously
Please send resume to manager@wangarattarsl.org.au with a cover letter.
